As you are aware, recent developments regarding the Coronavirus have created large surges in market demand for many PPE and infection control products. Preferred Medical has seen a tremendous spike in order volumes for specific product categories and we are working to provide product solutions for our customers.
Please note: All orders will be reviewed and we are deploying allocations as product becomes available. Any orders in the categories listed below will be non-cancelable and non-returnable to avoid excess unsellable product supply. This policy is effective immediately.
Impacted Categories: N95 masks, regular earloop masks, disinfecting wipes, hand sanitizer, thermometers, isolation gowns, gloves and other infection control categories.
We are working with our manufacturing partners to secure product and to understand their capacity to keep up with demand. We are also monitoring orders in these categories to ensure a consistent supply of product in the channel, along with daily meetings to maximize our response to our customers.
Also, please note that while we strive to provide the most accurate and up to date information, backorder/open order ETAs may fluctuate and are not guaranteed delivery dates. As our manufacturer partners make adjustments, it may impact the delivery dates published. We will continue to provide updates and keep an open line of communication as we manage this current situation.
We understand this is a very stressful time for the healthcare industry and we will continue to prioritize the needs of all of our customers. Please reach out to your sales rep with any questions or for assistance with product availability.
Thank you for your patience and understanding during this time.