About Us

Preferred Medical is a national medical supply company serving the post-acute, long-term care and retail pharmacy markets, as well as DME providers. In addition to medical supplies, we offer direct-to-patient fulfillment programs on behalf of our customers. We are proud to be a service-oriented, customer-focused business

We inventory multiple vendors in each product category to offer a wide product selection and competitive price points. We offer name brand products in addition to generics, ensuring our customers get what they want, at the price they expect. The right product, at the right price, to the appropriate destination, on time– that’s the customer’s ultimate goal – and that’s what Preferred Medical delivers.

We provide fast shipping nationwide from our five strategically-located distribution centers in Conway, AR, Waco, TX, Kansas City, KS, Jacksonville, FL and Camp Hill, PA. Deliveries depend on your delivery zone and time of order. Local deliveries are available for facility customers via our fleet of trucks to locations within a 200-mile radius of our divisions. One to two day delivery is available for regional customers.
For more information, contact any of our Customer Service representatives at 800.722.7865.

Our History

Preferred Medical was formed in 1982 (under the name Midstate Medical) for the purpose of selling and distributing medical supplies and equipment to the nursing home and long-term care (LTC) marketplace in the state of Arkansas.
The LTC market in our geographic area wanted a local company providing local service that would make their needs a priority, and not be treated as one of thousands of customers. Our unique approach to the market allowed us to rapidly grow across the southern United States.
As we grew, we expanded our product offering and market presence to all segments of the LTC market, including nursing facilities, assisted living facilities, home health agencies, hospice providers, as well as Medicaid and Medicare Durable Medical Equipment providers. We changed our name to Preferred Medical in 2007 to reflect the larger company, expanded product offering and geographic footprint.
In 2018, we were acquired by NDC, Inc. and continued our growth trajectory. We further strengthened our offerings in home health by combining with Dedicated Distribution and HSS, and now operate as a unified entity under the name Preferred Medical, An NDC Company.
With the support of our customers, our supply partners and employees, we look forward to continued growth and success.