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FAQs
FAQs
FREQUENTLY ASKED QUESTIONS
Account Information
How do I access my account information?
Ordering
How do I place an order?
When will my order ship?
How do I place a Quick Order?
How will inventory appear on the website?
How long will existing promotions be available?
Pricing and Payment
What is Preferred Medical’s remit address change?
Delivery
Where will my orders come from?
Where are Preferred Medical’s distribution centers?
Will my orders ship from different states?
Sales Tax
Why are your billing procedures changing to include sales tax?
What if I think the software has produced the wrong tax answer on a product that I purchase?
Customer Service
What are the hours of operation for Customer Service?
Who do I contact if I have issues with my account?
Am I able to “Chat” online with a representative?
Who is NDC, Inc.?
Who is NDC?
Who is Preferred Medical?
Who is Preferred Medical?
What is Wolf-Pak®?
What is Wolf-Pak®?
