FAQs
FREQUENTLY ASKED QUESTIONS
Account Information
- Do I need to set up a new online account as an existing Preferred Medical customer?
- Do I need to set up a Preferred Medical online account as a previous Wolf Medical Supply customer?
- How do I access my account information?
- Will I need to fill out another credit application?
- Have any of the Terms & Conditions of my contract changed?
- I am a Brightree customer – will I have to do anything differently?
Ordering
- How do I place an order?
- Will my ordering process change?
- How do I place a Quick Order?
- Should I continue to work with my current sales representative?
- Will I have access to the products I usually purchase?
- Will I have access to more products?
- Will I be able to flag products as “favorites” or create a “list” of items I purchase frequently?
- How will inventory appear on the website?
- How long will existing promotions be available?