At Preferred Medical we pride ourselves on service. We offer routine, full service delivery AT NO CHARGE in our delivery footprint, to every customer we service, regardless of the size of the order. In the event that you need ANY product outside your normal delivery schedule, we will gladly ship the product(s) to you, with the following guidelines:

$ 0.00 We have No Minimum Order, regardless of the product.

$ 0.00 Our freight is FREE for any Med-Surg supply order of $350 or more

$ 0.00 Our freight is FREE for any Incontinent supply order of $350 or more

Special ordered items and equipment orders will be made with routine deliveries AT NO CHARGE. Items that require shipping will be billed to the invoice at the freight carriers cost.

Orders placed before 2 p.m. central time will be shipped the same business day.

Return Policy

At Preferred Medical we strive to fulfill all your medical supply needs in 100% of the instances. Where the product we supply to you does not meet your needs, we will gladly allow you to return them to Preferred Medical, with the following guidelines:

  • All items returned for credit must have been purchased from Preferred Medical
  • All items must be in the original box and in resalable condition
  • All items must be returned with 90 days of purchase
  • Any item returned in resalable condition after 90 days will be subject to a 25% re-stocking charge
  • Dated product subject to discretion. 

Special order/Non-Stock items will be subject to the manufacturer’s return policy